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General Motors has issued a significant recall impacting more than 461,000 vehicles across the United States. The recall addresses concerns about potential transmission issues that could lead to serious safety risks, including vehicle rollaways.
Affected models span several popular GM brands and model years, highlighting the urgency for owners to take immediate action.
History Behind the Recall
The recall stems from a defect in the transmission’s internal components, which could fail to engage the parking mechanism properly. According to the National Highway Traffic Safety Administration (NHTSA), the issue was identified after GM received reports of vehicles unexpectedly rolling away when parked. While no injuries or fatalities have been linked to the defect, there have been multiple instances of property damage attributed to the malfunction.
The problem was first flagged during routine quality checks, prompting an investigation into the affected components. GM discovered that a misalignment in the transmission’s assembly process could result in wear over time, impairing the system’s ability to hold the vehicle securely in place when parked.
Which Models Are Affected?
The recall affects a wide range of GM vehicles, including certain models of the Chevrolet Traverse, GMC Acadia, Buick Enclave, and other popular SUVs and crossovers produced between 2018 and 2024.
The full list of affected vehicles includes:
- Chevrolet Traverse (2018-2024)
- GMC Acadia (2018-2024)
- Buick Enclave (2018-2024)
Owners can confirm whether their vehicle is part of the recall by entering their VIN on GM’s recall website or the NHTSA recall portal. https://www.nhtsa.gov/
What Owners Need to Do Next
GM has begun notifying dealerships about the issue and will start contacting affected vehicle owners on December 1, 2024. Owners are advised to schedule a free inspection and repair at their nearest GM dealership as soon as they receive their notification.
Dealership technicians will inspect the transmission assembly and replace any faulty components at no cost to the owner. For vehicles deemed unsafe to drive, GM will provide free towing to the dealership and alternate transportation options during the repair process.
Owners experiencing unusual vehicle movement or difficulty engaging the parking gear should refrain from driving the vehicle and immediately contact GM customer service at 1-800-222-1020 for further assistance.
How GM Owners Can Take Back Control
While recalls have been communicated to owners, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further action, just like this—underlining the importance of protecting consumer rights.
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