Category: Tesla

The Lemon Firm Welcomes Tesla Clients When Other Firms Won’t

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Tesla has been subject to criticism and legal disputes for various issues and lawsuits concerning its vehicles. While many law firms may be hesitant to tackle Tesla-related cases due to their complexity and the company’s reputation, CCA Lemon Firm boldly takes on these challenges. With expertise in Tesla cases and an amiable relationship with Tesla’s legal counsel, CCA Lemon Firm has become a leading authority in handling lawsuits and recalls related to the electric vehicle manufacturer. In this article, we’ll delve into the fearless approach in Tesla lawsuits and recalls. We will also explore the commitment to seeking justice for consumers affected by Tesla’s alleged shortcomings.

Decoding Tesla’s Legal Landscape

Tesla, as a prominent player in the electric vehicle industry, has encountered a range of legal issues throughout its journey. Such challenges involve everything from security concerns to problems with property rights to problems with regulatory compliance. The various lawsuits and legal actions taken against Tesla are important features of the company’s legal environment. These cases address a wide range of matters, including product flaws, auto accidents, contract breaches, and even claims of dishonest marketing techniques. 

Notable Lawsuits

Tesla has been involved in several notable lawsuits that have gained significant attention. These lawsuits serve as important markers in the legal landscape of Tesla, reflecting the weakening of the company and the concerns raised by consumers. One such case is the construction quality problems faced by the Tesla Model X, particularly concerning its airbags. As per reports, allegations have arisen that the Tesla Model X, produced between 2021 and 2022, has experienced flaws in its airbag system, raising concerns about overall safety and reliability.

Another noteworthy lawsuit emerged from a regional German court, where a complaint was filed regarding the discovery of cracks on the underbody of a Tesla Model 3 during a routine tire change. What makes this case particularly troubling is the accusation that Tesla attempted to conceal these cracks using paint, a practice that has been previously associated with the company. Such lawsuits shed light on the importance of addressing manufacturing defects and promoting transparency.

Common Tesla EV Pitfalls

  • Range capabilities: Understanding the limitations of driving range and planning for long-distance travel.
  • Autopilot Limitations and Safety Considerations: Understanding the boundaries of Tesla’s Autopilot system and practicing responsible usage.
  • Structural abnormalities, paint defects & Window malfunction: Many Tesla models come off the assembly line with a variety of structural issues that are easily overlooked at the time of delivery.
  • Power steering issues: Reports of steering locking up, hesitating or going in and out of sync.
  • Software and Firmware Updates: Updates can be untimely, ineffective and unpredictable. Addressing potential glitches or compatibility issues with the service department can fall upon deaf ears.
  • Service Center Availability and Support: Dealing with potential delays in scheduling maintenance or repairs.

These common pitfalls can impact the Tesla EV ownership experience. Still, owners can navigate these challenges effectively and make the most of their electric vehicles by being aware of them and implementing proactive strategies.

Escalating Recall Concerns

The rising number of recalls has raised concerns about the safety of Tesla’s vehicle models. One significant incident involved a recall of a large number of Model S and Model X vehicles due to touch screen problems. These issues, related to the media control unit, could lead to the deletion of the rearview camera and difficulties in operating essential functions. The scale of the problem has prompted regulators to emphasize the need for hardware replacements. Tesla’s response and claims regarding vehicle safety have been met with skepticism. As these recalls continue to increase, the safety concerns surrounding Tesla’s vehicles become a crucial aspect to address for the company’s future in the electric vehicle market.

Lemon Firm’s Approach to Tesla Cases

Lemon Firm takes a comprehensive approach when handling Tesla cases. With extensive legal expertise, the team conducts a thorough evaluation of each case, identifying vehicle defects and gathering supporting evidence. Throughout the entire legal process, we prioritize personalized attention, keeping our clients informed and involved in their cases.

If you have experienced issues with your Tesla or any other hybrid or electric vehicle, Lemon Firm is here to provide experienced legal representation. Contact us at (833) Lemon-firm to speak with a Lemon Law expert today and pursue the compensation you deserve.

Tesla Recalls 130k Vehicles Over CPU Overheating and Touchscreen Problem

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Once again, Tesla is recalling thousands of its vehicles due to touchscreen issues caused by an overheating CPU.

Tesla is recalling nearly 130,000 vehicles from the 2021 and 2022 Model S and Model X lines, as well as 2022 Model 3 and Model Y lines due to an issue causing the CPU to overheat during fast charging, potentially making the vehicle’s touchscreen malfunction or go completely blank.

The recall was issued on 3rd May by the National Highway Traffic Safety Administration (NHTSA).

The glitch begins whenever vehicles “supercharge” or fast-charge. And whenever vehicles fast-charge, it causes the CPU to overheat resulting in the vehicle’s touchscreen freezing or experiencing delays.

Tesla Recall Says Touchscreen Malfunction Increases Crash Risk

Many vital functions of these vehicles are controlled using the touchscreen -including turn signals, backup cameras, and, in some cases, shifting gears entirely – touchscreen malfunction could result in a loss of control while driving.

“A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash,” according to the NHTSA.

Tesla was aware of the issue while testing the Model 3 and Y “vehicle platform CPU” in late 2021. Between January 2022, the problem was first identified internally, and in May 2022, Tesla received 59 warranty claims and 59 field reports due to touchscreen malfunctioning. 

Tesla said that there are no known crashes, injuries, or deaths due to this touchscreen glitch.

Tesla Is Recalling Second Time In Two Years Over Touchscreen Issue

This is the second time in two years that Tesla has had mass recalls due to touchscreen, and yet another nick on the brand’s safety reputation.

In 2021, the NHTSA’s Office of Defects Investigation found that certain 2012 to 2018 Model S vehicles and 2016 to 2018 Model X vehicles were facing touchscreen malfunction and lagging issues when the car’s “storage capacity was reached.” Tesla recalled approximately 158,000 vehicles which the company eventually agreed to after first refusing.

Tesla has issued many recalls in a short period of time. Recently, Tesla recalled 48,000 Model 3 Performance vehicles in the United States in April due to an issue with the speedometer when in “Track Mode”.

Tesla has issued many recalls for camera-related issues. In December 2021, Tesla recalled 356,309 of its 2017-2020 Model 3 vehicles to fix rearview camera issues.

Last month, Tesla recalled more than 7,200 of its 2021-2022 Model X vehicles because left or right front-row side curtain airbags may not deploy properly when the windows are down.

Tesla will mail owner notification letters beginning July 1, according to the recall.

Have Questions? Talk With Us Now

If you are an automobile owner and have manufacturing issues, you can contact us regarding your involvement in this or any potential class-action lawsuit. Serious vehicle problems require serious legal representation, especially when you are bringing a claim against a major automaker. 

At the Lemon Firm, our experienced Attorneys have been able to successfully recover compensation for our clients who were sold a vehicle with manufacturer defects, and we can do the same for you. Call (833) Lemon-Firm to speak with a Lemon law expert today.

Tesla Owners Complain About ‘Phantom Braking’: Unexpected Automatic Braking

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Federal safety regulators are mulling a probe after Tesla drivers complained about phantom braking. Owners say that their vehicles were stopping for no reason. Phantom braking has been a persistent issue for Tesla cars.

“If the data show that a risk may exist, NHTSA will act immediately,” the spokesperson said.

Tesla owners have filed 107 complaints in the last 3 months compared with only 34 in the preceding 22 months. In October, the automaker issued an update to its automatic braking software, but complaints have increased rapidly since then. Federal safety regulators will do a thorough investigation before demanding recall of the vehicles to fix the issue.

Earlier this week, the automaker was forced to recall all 53,822 vehicles equipped with the “full self-driving” feature. Last year, NHTSA also forced Tesla to remove video games on the dashboard computer screen while driving. Now the agency is investigating numerous instances of Tesla’s in self-driving mode hitting emergency vehicles parked at the site of traffic accidents.

“Although automated driving and driver assistance systems have the potential to enhance safety, they must be implemented with strong safeguards that will ensure our cars follow the rules of the road and drivers are fully engaged,” said the statement from the two Democratic senators. “We commend NHTSA for its ongoing work to investigate the situation and urge it to continue taking all appropriate action to protect all users of the road.”

Last year, Tesla announced that it would stop equipping Tesla Model Y and model 3 vehicles with radar sensors and will use cameras that perceive their surroundings. Tesla’s new approach is known as “Tesla Vision.”

Tesla vehicles are equipped with 8 surround view cameras to show 360 degree view around the vehicle at up to 250m range. It also has 12 ultrasonic sensors to detect objects around the vehicle. According to drivers and safety experts, the vehicles began acting erratically after the above changes.

Some drivers said that their vehicles seemed overly sensitive to trucks in the opposite lane. One owner described how his car nearly stopped seemingly in response to a large truck from 50mph.

“[It] was scary to almost stop in the middle of my lane,” the owner wrote.

“Phantom braking is what happens when the developers do not set the decision threshold properly for deciding when something is there versus a false alarm,” said Phil Koopman, a Carnegie Mellon University professor who focuses on autonomous vehicle safety. “

“With only one sensor type, it’s harder to be sure because you do not have the cross-check from a different type of sensor,” he said.

Tesla had disbanded its public relations department in 2020 and did not respond to a request for clarification.

Owners of the 2022 Tesla Model 3 complained 20 times about phantom braking where the car suddenly slows or stops with no external cause, out of 22 total complaints.

“These events are hair-raising for me and passengers, let alone for a driver behind me,” one owner wrote in a report to the agency. “If he/she does not pay attention at that very moment, the result could even be disastrous. I would never have expected such a serious safety issue with a Tesla.”

“My wife has requested that I don’t use cruise control or autopilot while she’s in the car, as we experienced an unwarranted, aggressive automatic braking episode which caused great pressure against her pregnant belly on a previous road trip,” one owner said in a report.

“[These] things are happening with NOTHING present in front of my vehicle, and sometimes with nothing around me at all,” one wrote.

Final Thoughts

If you are an automobile owner and have manufacturing issues, you can contact us regarding your involvement in this potential class-action lawsuit. Serious vehicle problems require serious legal representation, especially when you are bringing a claim against a major automaker. At the Lemon Firm, our experienced Attorneys have been able to successfully recover compensation for our clients who were sold a vehicle with manufacturer defects, and we can do the same for you. Call (833) Lemon-Firm to speak with a Lemon law expert

Tesla Touchscreen Recall

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By Nicole Halavi

Tesla has recently issued a recall for nearly 144,000 vehicles in the U.S. and Canada. The recall is meant to address touchscreen failures in 2012-2018 Model S and 2016-2018 Model X vehicles.

Back in June 2020, the National Highway Traffic Safety Administration (NHTSA) opened an investigation into touchscreen failures in 2012-2015 Model S vehicles. In compliance with the investigation, the automaker supplied documentation including touchscreen complaints, repair invoices, and information about eMMC flash memory devices used for the media control units. However, in November 2020, NHTSA upgraded the touchscreen investigation to include 2012-2018 Model S and 2016-2018 Model X vehicles.

NHTSA determined that the touchscreen failures posed a great safety risk because all the features were lost when the screens went black, including the rearview cameras and controls for the wipers, defrosters and hearing and cooling systems. Ultimately, the greatest concern is the lifespan of the touchscreen components as customers complain about losing touchscreen access when the vehicles are less than 4 years old.

The automaker claimed that the above models are equipped with NVIDIA Tegra 3 processors and integrated 8GB eMMC NAND flash memory devices, but these components will wear out based on the number of program/erase cycles. Notably, the automaker stopped using this processor in March 2018 and instead started using the Intel Apollo Lake processor with a 64GB Micron eMMC. Safety regulators learns about almost 8,000 touchscreen warranty claims, almost 5,000 non-warranty touchscreen claims, and nearly 2,400 complaints about touchscreen failures.

Tesla also argues that the eMMC wear condition constitutes neither a defect nor presents an unreasonable risk to safety. The automaker also released several updates to ensure the controls for the exterior lights and chimes will continue to function if the eMMC fails. Tesla claims that it is not aware of any crashes, injuries, or deaths caused by touchscreen failures because drivers are still able to use the mirrors, look over their shoulders, use the turn signals and manually clear the windshields.

Affected customers should keep an eye out for the Tesla touchscreen recall expected to begin March 30, 2021.

What Can I Do if I’m Driving a Tesla with a Defective Touchscreen?

If you are driving a Tesla that is exhibiting any of the issues discussed above concerning the touchscreen system, California’s lemon laws are here to protect you and prevent any further complications. The attorneys at CCA are very knowledgeable about the issues associated with faulty touchscreens and will work with you to fight back against the automaker.

Please do not hesitate to call CCA today for a free consultation: (833) LEMON-FIRM. We’ll get you the compensation you deserve – and at no cost to you!

Self-Driving Cars Lawsuit

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By Nicole Halavi

While self-driving cars have revolutionized the concept of driving and car ownership, this new technology still leaves drivers susceptible to crashes. At this point, Tesla’s Model S has allegedly already caused 2 fatalities. Now, Tesla faces a class action lawsuit for its autopilot program, which plaintiffs argue was sold without standard safety features.

Tesla isn’t the only automaker putting unsafe self-driving vehicles on the road: Uber, Google, and General Motors vehicles have also been involved in several crashes. Ultimately, there is doubt concerning the truthfulness of the automakers’ claims that autonomous driving technology is actually safer than the average human driver.

As of November 2018, only 29 states have enacted self-driving car legislation. That is, self-driving cars are being manufactured faster than relevant laws can be enacted. However, the last year has seen a rise in state legislation concerning self-driving cars. In response, the U.S. House and Senate Commerce Committee have passed federal legislation that would give NHTSA the power to oversee the regulation of self-driving cars. However, consumer advocates are concerned as this would increase the number of vehicles exempted from federal regulations.

In May 2016, a Tesla Model S in autopilot mode allegedly failed to avoid a collision with an 18-wheeler in Florida. Apparently, the truck was not detected because of its height and a glare from the sky. As a result, the Tesla driver was killed. In July 2016, Tesla was faced with another lawsuit when the father of a Tesla driver sued after his son was killed in a Tesla Model S crash. Ultimately, customers are arguing that Tesla needs to be more cautious when marketing the autopilot feature and should let owners and potential buyers know that it has defects.

In October 2018, a lawsuit was brought against Tesla when the plaintiff’s Model S was in autopilot mode and crashed into a disabled Ford Fiesta on the roadway at about 80 mph. The suit alleges that customers like the plaintiff were duped by Tesla into believing its autopilot technology could safely transport passengers at high speeds with minimal oversight. Apparently, the Tesla software fails to reliably detect stationary objects.

Moving forward, NHTSA recently recognized the autonomous software in these vehicles as the “driver,” making it more likely that manufacturers will be at fault for car accidents.

What Can I Do if I’ve Been Involved in a Self-Driving Car Accident?

If you are driving a vehicle equipped with autonomous driving technology and you’ve been in an accident, California’s lemon laws are here to protect you and prevent any further complications. The attorneys at CCA are very knowledgeable about the issues associated with self-driving technology and will work with you to fight back against the automaker.

Please do not hesitate to call CCA today for a free consultation: (833) LEMON-FIRM. We’ll get you the compensation you deserve – and at no cost to you!

Tesla Unintended Acceleration Issues

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By: Nicole Halavi

A November 2020 lawsuit against Tesla alleges that Tesla’s vehicles contain defects that cause sudden unintended acceleration, which has resulted in many crashes and injuries.

Plaintiffs allege Tesla manufactured the vehicles in a way that suggests that the sudden acceleration is caused by the driver pushing down on the accelerator pedal, ultimately concealing defects in the vehicle. Therefore, while the plaintiffs claim the vehicles have defects, none of them can identify exactly what those defects are because the automaker has concealed the workings of the vehicles. The lawsuit also references complaints and instances of crashes and injuries caused by the vehicles accelerating without any driver input.

Tesla continues to blame the driver for the sudden acceleration issues in these vehicles. Notably, most of the vehicles experiencing this problem are less than a year old. In its defense, the automaker argues that the vehicles can accelerate from 0 to 60 mph in less than 3 seconds and data recovered from the vehicles indicate that drivers mistakenly hit the accelerator pedal instead of the brake pedal. In response, plaintiffs allege that Tesla committed a computerized cover-up to obtain such data.

Claims Sent to Arbitration

Upon receiving a Tesla vehicle, each plaintiff signed a contract, leasing agreement, or order agreement containing an arbitration provision. The arbitration agreement contained a 30-day opt-out period and essentially stated that the customer and Tesla may only bring claims against the other in an individual capacity and not as a plaintiff or class member in any class or representative action.

Tesla brought a motion to dismiss, arguing that the claims should be sent to arbitration based on the “procedurally conscionable” agreement which includes an opt-out clause. The judge agreed that the arbitration agreement was valid and there was no element of surprise or oppression when the customers agreed to the arbitration agreement.

What Can I Do if My Tesla is Experiencing Sudden Accelerations?

If you are experiencing any of the above-mentioned issues, California’s lemon laws are here to protect you and prevent any further complications. The attorneys at CCA are very knowledgeable about the Tesla issues discussed above and will work with you to fight back against the automaker.

Please do not hesitate to call CCA today for a free consultation: (833) LEMON-FIRM.

Tesla Touchscreen Defects

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By: Nicole Halvi

After Tesla was sued for alleged touchscreen problems in 2014-2016 Model S and 2015-2016 Model X vehicles, the National Highway Traffic Safety Administration opened a federal investigation into touchscreen failures in 2012-2015 Tesla Model S vehicles. Subsequently, in November of 2020, the automaker announced a Tesla touchscreen warranty adjustment program for Model S and Model X vehicles built before March 2018.

Tesla Model S and Model X vehicles are equipped with 8GB embedded multimedia cards in the media control unit, but Tesla has admitted that these parts can malfunction. Frustrated Tesla drivers have continuously complained about the danger of malfunctioning touchscreens and have urged the automaker to create a touchscreen warranty program. When the vehicle’s touchscreen goes black, the driver loses access to the infotainment system, navigation, rearview camera images, and climate control systems. A defective touchscreen also limits the driver’s ability to charge the batteries.

What Are the Terms of the Warranty Program?

Tesla has agreed to repair or replace the 8GB multimedia cards at no cost, based on the terms and conditions of the original basic limited warranty.

To be eligible for the warranty program, the vehicle must be a Model S or Model X built before March 2018, with less than 100,000 miles, and within 8 years from starting from the date the vehicle was first put into service or delivered by Tesla. Essentially, the warranty will only cover said vehicles if the 8GB multimedia card is malfunctioning due to accumulated wear during the warranty period.

The automaker claims that it is unaware of any crashes or injuries related to touchscreen failures and alleges that a defective touchscreen unit has no impact on basic vehicle driving functionality and controllability. Tesla also claims that it will reimburse affected customers who paid for repairs for the specific touchscreen parts related to the malfunctions. An additional notice will be sent out within 90 days with the terms and conditions of the reimbursements.

What Can I Do if My Tesla Touchscreen is Malfunctioning?

If you are experiencing any of the above-mentioned issues, such as a blank or black touchscreen unit, California’s lemon laws are here to protect you and prevent any further complications. The attorneys at CCA are very knowledgeable about the Tesla issues discussed above and will work with you to fight back against the automaker.

Please do not hesitate to call CCA today for a free consultation: (833) LEMON-FIRM.

Defects in Self-Driving Vehicles

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By: Nicole Halavi

Self-Driving cars have become one of the most desirable automobiles for the new generation of automobile enthusiasts. With advanced technologies, drivers essentially become passengers in their own vehicles. Though automakers claim that these innovations are completely safe, self-driving cars have been the subject of many recent accidents and lawsuits.

For example, Tesla is facing lawsuits regarding defects in its vehicles’ autopilot program. Plaintiffs claim that they were sold Tesla models lacking standard safety features, which inevitably led to the accidents. However, Tesla is not the only automaker promoting the self-drive feature without standard safety measures; Google, Uber, and General Motor’s vehicles have also been involved in accidents resulting from a defect in the autopilot feature. Multiple cases involving multiple auto brands led us, and many others, to question the authenticity of the auto manufacturers’ claims supporting the safety of autonomous vehicles.

The attorneys at CCA have assisted clients with defects in their vehicle’s self-driving features.  If your vehicle has suffered repeat repairs and still does not operate properly, we invite you to call our experts today for a free consultation: (833) LEMON-FIRM.

What are the Safety and Legal Issues Surrounding Self-Driving Cars?

While self-driving cars are relatively new, and performance data of safety features slim, there has been a steady increase in cases filed against manufacturers of self-driving vehicles.

Tesla, one of the most popular autonomous vehicle brands, has always promoted the safety of its autopilot software. On the Tesla website, the autopilot software is said to “help avoid collisions from the front and sides, and prevent the car from wandering off the road.” However, in 2016, the Tesla Model S was involved in an accident after it failed to prevent a collision with an 18-wheeler.

In July 2016, the first lawsuit filed against Tesla was made by a man who lost his son in a car crash caused by a defect in the Model S. He argued that the brand should be cautious while marketing their autopilot feature and inform the consumers of the potential risks.

Notably, the first pedestrian death caused by the autopilot feature was in Arizona on March 20, 2018.

The autopilot feature is a new concept, and while many are drawn to its distinctive abilities, only few are aware of the dangerous problems of this new technology. Injured consumers of such vehicles have come forward and filed formal complaints to draw the public’s attention towards the potential safety risks caused by this feature.

In 2017, several Tesla Model S and Model X users filed a class-action lawsuit regarding the autopilot feature. The lawsuit alleges that the company has sold numerous models equipped with the autopilot feature, but has done so without following appropriate safety regulations. The lawsuit includes all Model S and X vehicles manufactured between October 2016 and March 2017. The plaintiffs allege that the defective autopilot feature makes the vehicle more susceptible to lurching and sudden braking, which could lead to potentially dangerous accidents.

What Can I do If I am an Owner of a Self-driving Vehicle?

If you have noticed any of the above-mentioned issues regarding your self-driving vehicle, CCA’s lawyers are here to help! Our attorneys are knowledgeable about the problems consumers experience when operating a self-driving vehicle and they will work to get you the compensation you deserve.  Call our experts today for a free consultation at (833) LEMON-FIRM.

Tesla’s Defective Touchscreen Units

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By: Sepehr Daghighian, Esq.

Tesla is a famous American electric vehicle brand primarily based in California. While the brand is now widely recognized as a top producer of electric vehicles, Tesla has also managed to attract many lawsuits and complaints about its vehicles. According to a legal advocacy website, PlainSite.com, Tesla had about 620 lawsuits filed against it in 2019. Also, a recently proposed class-action suit filed in May 2020 alleges that Tesla’s 2014-2016 Model S and 2015-2016 Model X are fitted with defective touch screen media units that tend to fail after a few years of regular usage.

If your Tesla Model has suffered any issues or presents signs of any media unit defects, CCA is here to help. We invite you to call our experts today for a free consultation: (833) LEMON-FIRM.

What is the Media Unit Defect in the Tesla Model S and Model X?

Over the years, Tesla has received multiple complaints regarding the touchscreen defect in the Media Control Unit (MCU) of some of their models. Most of these complaints address problems such as screen blackouts, crashing, and freezing, and all of these issues tend to arise after only a few years of normal usage. This can be a severe safety hazard as it affects numerous essential functions.

The MCU is an instrumental part of all Tesla cars, as it controls several functions such as safety, navigation, communication and entertainment. “Failure of the touchscreen results in loss of rear camera image display when reverse gear is selected, resulting in reduced rear visibility when backing.” – Stated in the NHTSA problem description.

A Tesla user tweeted about the troubles, “In the past month I’ve done repairs/replacements on over a dozen @Tesla MCUv1 units for customers suffering from eMMC flash failure.” To which Elon Musk replied, “Should be much better at this point.” However, the issues are still very much present.

What are the Legal Actions taken against Tesla regarding the MCU Defects?

After multiple user complaints and a NHTSA investigation, Tesla is now facing a class-action lawsuit. The 36-page complaint addresses the issues with the MCU in Tesla’s 2014-2016 Model S and 2015-2016 Model X and states that despite such positive marketing, the MCU is not up to mark. It’s been reported to go completely blank and block access to critical vehicular functions. The lawsuit states some of the basic functionalities affected by the defected MCU: GPS, sound system, regenerative braking, rear-view camera, self-driving mode, exterior lights, steering modes, and acceleration settings, climate controls, and charging. The lawsuit also states that when access to these functionalities is inhibited, it becomes a dangerous distraction to the driver.

What can I Do if My Vehicle is Exhibiting any of the Signs Listed Above?

If your vehicle has been experiencing any of the issues discussed in this article and you have not been offered any service or replacement assurance from Tesla, CCA lawyers are here to help. CCA’s experienced attorneys obtain exceptional results for Tesla owners throughout the state of California at no charge to our clients. If your vehicle has been exhibiting any malfunctions with the Media Control Unit in your Tesla Model, feel free to contact our experts for a free consultation at: (833) LEMON-FIRM.

Tesla Model X – A Futuristic SUV with Everyday Issues

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By Michael H. Rosenstein, Esq.

The Tesla Model X is a new-age, electric luxury SUV made and manufactured by Tesla. According to recent updates, newer models of Tesla X might be one of the greenest and fastest SUVs ever produced in the automobile sector. However, in spite of the numerous accolades received by Tesla, the Model X has been subject to several complaints and issues over the last 5 years. The complaints range from something as simple as tricky door seals, to more complicated ones such as dangerous third-row seats and frequent screen freezes.  Even Elon Musk himself admitted in 2016 the myriad of issues afflicting the Model X, “This [Model X] program has been challenging. I particularly need to fault myself for a fair bit of hubris for putting too much technology all at once into a product… In retrospect the right thing to do with the Model X would have been to take a lot of the really awesome cool things and table them for a future version.”

If you have been facing any complications with your Tesla X, CCA is here to guide you and provide you with suitable solutions. We invite you to call our experts today for a free consultation: (833) LEMON-FIRM.

What Are the Common Problems in Tesla Model X?

Tesla is a customer-oriented automaker with high-quality standards, yet their products have been facing some serious complaints over the years. Majority of the complaints revolve around the following:

  • Problems with Falcon Doors: Numerous Tesla customers have faced serious issues with their innovative, yet over-the-top falcon doors. According to Model X customers, the doors feel flimsy and over time, they run into serious functionality issues. Again, even Elon Musk admitted to the problems with the falcon doors on the Model X: “In particular, the software that controls the Model X and the operation of the doors has been incredibly difficult to refine and getting the complex set of sensors to work well [has been difficult to refine]. I think we’re almost there in making the doors useful.” 
  • Powertrain Issues: While the Model X uses a modern electric powertrain, the powertrain has been subject to a wide range of problems, such as stalling, low range, charging issues, and other defects.
  • Random Squeaks and Rattles: Like other Tesla models, the Model X has been plagued with annoying rattles, squeaks, and other fit/finish issues.
  • Steering Problems: The Tesla X comes with the all-wheel drive functionality and other impressive steering features. However, there seems to be a serious issue when it comes to turns. The feature does not seem to be of much use on twisty roads, in fact, it could be potentially dangerous in some situations.  Other steering issues mentioned by users are regarding unexpected steering locks. A user of Model X described the issue as, “Suddenly cannot turn steering wheel while driving, Would you risk the lives of your family to drive a car whose steering wheel could suddenly get locked? I wouldn’t. On 4th, June, 2017, I was driving this 2-month-old Tesla Model X. While I was making a turn at one of the downward passage, the steering wheel could not move all of a sudden, and a warning popped up saying Car Need Service/Steering Assist Reduced. Then a while later the steering wheel could move again allow me to finish the turn, but then stopped working again leaving me stuck in the car park”.
  • Body Finish Issues: Despite being a luxury vehicle, Tesla Model X has received a myriad of complaints regarding it’s imperfect finishing. Problems have been spotted regarding alignment, gaps in windows, discoloration, torn carpeting, and more. A user posted some photos of his shabby brand new Tesla Model X and expanded on this issue, “My brand new Tesla finally got delivered to my home full of surprises. When I complained I was told “This is the American workmanship at its best and I should overlook the flaws and defects and stick with the innovation benefits of it”. No one deserves to buy a new car with such steeped price and accept the cracked frame and repainted body”

While Tesla Model X models from 2015 to 2020 have all received these complaints, the 2017 Model X seems to be the most affected.

What Can I Do if My Tesla Has Been Problematic?

If your Tesla Model X has been the subject of any of the issues discussed above (or others), our team of lawyers are here to protect you.  CCA’s expert attorneys are well aware of the issues plaguing Tesla vehicles, understand the lemon laws, and are ready to guide you.  Best of all, you will not pay any legal bills – 100% of your bills are paid by Tesla.

For help with the California lemon law, please do not hesitate to contact our experts for a free consultation at: (833) LEMON-FIRM.