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Hyundai has issued a safety recall affecting several popular models due to defective rearview camera systems. The recall stems from concerns that the cameras may fail to display the rearview image properly, which increases the risk of accidents and non-compliance with Federal Motor Vehicle Safety Standards.
History Behind the Recall
The issue involves software problems in the rearview cameras, which can prevent the camera image from appearing on the display screen. This defect has been reported to create potential hazards, especially during reversing or parking. The National Highway Traffic Safety Administration (NHTSA) identified these malfunctions, prompting Hyundai to take action.
Which Models Are Affected?
The recall impacts approximately 1.5 million vehicles, including several popular Hyundai sedans and SUVs manufactured since 2018. The affected models are:
- 2021-2023 Hyundai Elantra
- 2021-2023 Hyundai Sonata
- 2021-2023 Hyundai Santa Fe
- 2021-2023 Hyundai Santa Fe Plug-In Hybrid
Drivers of these models should check their vehicle identification numbers (VINs) on Hyundai’s recall website or NHTSA’s portal to confirm whether their vehicles are included.
What Owners Need to Do Next
Hyundai is urging affected owners to schedule an appointment with an authorized dealership. The fix involves a free software update to correct the backup camera malfunction. Hyundai began notifying dealers of the issue earlier this month, with owner notifications expected to be mailed by November 30, 2024.
If drivers experience problems with their backup cameras before receiving the recall notification, they should contact Hyundai’s customer service at 1-855-671-3059 for immediate assistance.
How Hyundai Owners Can Take Back Control
While recalls have been communicated to owners, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further action, just like this—underlining the importance of protecting consumer rights.
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