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A New Class Action Lawsuit Targets Hyundai’s Hydrogen SUV Strategy
Hyundai is facing a growing legal challenge in California over its NEXO hydrogen fuel cell SUV, which is sold exclusively in the state. Plaintiff Stacy Ross filed a class action lawsuit in U.S. District Court for the Central District of California naming Hyundai Motor America, FirstElement Fuel (True Zero), and even California Governor Gavin Newsom as defendants.
According to the lawsuit, Hyundai misled consumers about the NEXO’s real-world performance, environmental benefits, and fueling infrastructure reliability, creating an experience that Ross and others describe as a complete failure.
Serious Allegations: Misleading Claims and Failed Promises
Ross purchased a 2023 Hyundai NEXO believing she’d benefit from fast five-minute hydrogen refueling, an extended 354 to 380-mile range, and a $7,500 Clean Vehicle Rebate that never materialized. Instead, she says the reality has been far more frustrating:
- Hydrogen fuel stations are closed more often than operational.
- Refueling times and reliability vary wildly, she was once stranded at 1 a.m. when a fuel nozzle jammed and overfilled her vehicle.
- The vehicle often fails to fill completely due to residual fuel and ambient temperature issues.
- There are only three dealerships in California with certified technicians for NEXO servicing.
- Promised tax credits may not apply.
- Hydrogen costs are tripling, and no new stations are expected to open.
- The NEXO has no resale value, safety concerns, and electrical issues.
Ross claims Hyundai, FirstElement, and the state of California continued to support and sell the NEXO despite knowing the infrastructure couldn’t sustain it. The lawsuit also highlights taxpayer funds, over $1.4 million per fueling station, being spent on hydrogen stations that reportedly close within 18 months.
The complaint further references data showing hydrogen stations operated at just 60% capacity in early 2021, due to equipment failures and supply issues. This, Ross argues, undermines any claim of hydrogen being a viable or environmentally superior fuel source.
Who the Lawsuit Seeks to Represent
The proposed class includes anyone in California who purchased or leased a new or used Hyundai NEXO in the four years before the filing of this complaint. Ross is seeking damages, restitution, attorney fees, injunctive relief, and a jury trial.
The class action is Stacy Ross v. Hyundai Motor America, et al., filed in the U.S. District Court for the Central District of California. Ross is represented by Ingber Law Group.
How Hyundai Owners Can Take Back Control
While this class action lawsuit has been initiated, many Hyundai NEXO owners are likely affected by the same alleged infrastructure and defect issues, with numerous drivers expressing frustration over the brand’s lack of transparency and support. These types of issues often lead to escalated legal action, highlighting the importance of protecting consumer rights.
If you struggle with vehicle troubles and feel cornered against big vehicle brands, remember it is always better to have experts with you. With extensive experience and successful cases at hand, The Lemon Firm is your best bet. With dedicated team members always at your disposal, the package becomes too good to be true. So, if your car is giving you a headache, don’t hesitate to reach out!
Call 833 Lemon Firm and speak with a case analyst today!