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History Behind the Recall
Kia America has issued a safety recall affecting certain 2025 Kia Sorento Plug-In Hybrid (PHEV) vehicles due to a potential fuel system safety concern. According to recall campaign SC328, the issue involves the vehicle’s front subframe, which could become displaced during certain frontal collisions.
If displacement occurs, the subframe may damage the fuel line, potentially causing a fuel leak. In the presence of an ignition source, a fuel leak increases the risk of a vehicle fire. The defect does not provide any warning indicators prior to occurrence, meaning drivers may not receive advance notice of the issue before a collision-related event.
The recall affects approximately 1,385 vehicles produced between April 2, 2024, and October 17, 2024. Kia has issued the recall as a precautionary measure to reduce the risk of post-collision fuel leaks and improve occupant safety.
Which Vehicles Are Affected
The recall applies to the following vehicle:
- 2025 Kia Sorento Plug-In Hybrid (PHEV)
Production dates for affected vehicles range from April 2, 2024, through October 17, 2024. Owners should check their vehicle identification number (VIN) through Kia or the NHTSA recall database to confirm whether their vehicle is included.
What Owners Need to Do Next
Kia dealers will install additional protective covering on the fuel line to prevent potential damage in the event of a collision. All repairs will be performed free of charge.
Owner notification letters are expected to be mailed beginning January 10, 2025, with instructions on how to schedule a service appointment. Owners with questions may contact Kia customer service at 800-333-4542 and reference recall number SC328, or visit nhtsa.gov for additional recall information.
How Kia Owners Can Take Back Control
While this recall has been communicated to owners, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further action, underlining the importance of protecting consumer rights.
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