Recall Overview
Mercedes-Benz has issued a third safety recall affecting 11,895 EQB electric vehicles in the United States due to an ongoing battery fire risk. The recall applies to certain 2022–2024 EQB models manufactured between December 2021 and May 2024.
This latest recall follows two previous attempts to address the issue through software updates. However, according to filings with the National Highway Traffic Safety Administration (NHTSA), those fixes did not fully resolve the underlying problem, prompting Mercedes-Benz to take further action.
What Is the Problem?
The issue centers on the high-voltage battery, which may develop an internal short circuit under certain conditions. This can increase the risk of a fire, particularly when the battery is at a high state of charge.
Mercedes-Benz and battery supplier Farasis Energy determined that some early battery cells may not be as robust as later versions and could be more susceptible to stress factors that lead to internal failures. While earlier software updates were designed to monitor battery performance and reduce risk, they did not eliminate the root cause.
The automaker has confirmed two fire-related incidents in the United States involving affected vehicles, both of which are part of this recall population.
What Owners Should Do
Mercedes-Benz will replace the high-voltage battery packs in affected vehicles free of charge, providing a permanent solution to the issue. Owners will be notified and instructed to schedule a service appointment at an authorized dealership.
Until repairs are completed, Mercedes-Benz advises owners who have not already received prior software updates to limit charging to 80% and park their vehicles outside as a precaution.
Owners can also check their Vehicle Identification Number (VIN) through the NHTSA recall database or contact Mercedes-Benz customer service for additional information.
How Mercedes-Benz Owners Can Take Back Control
While this recall has been communicated to owners, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further action, underlining the importance of protecting consumer rights.
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