History Behind the Recall

Polestar Automotive USA, Inc. has announced a new recall affecting 27,816 Polestar 2 vehicles from model years 2021–2025 due to an issue with the rearview camera system. The defect can prevent the rear camera image from displaying when the car is shifted into reverse, increasing the risk of a collision.

Filed under NHTSA Campaign Number 25V615000, the recall falls under the category of back-over prevention – a safety-critical feature designed to protect pedestrians and property while reversing. The National Highway Traffic Safety Administration (NHTSA) notes that a missing or frozen camera image significantly reduces the driver’s ability to see behind the vehicle.

Which Vehicles Are Affected?

This recall applies to Polestar 2 electric vehicles built between 2021 and 2025. The issue affects all trim levels and variants, regardless of battery size or configuration.

It also replaces two prior recalls (24V477 and 25V280), meaning even vehicles that were repaired previously must undergo this new update to fully resolve the issue.

What Owners Need to Do Next

Polestar will update the vehicle’s software free of charge once the final remedy becomes available.

Interim owner letters will be mailed on November 7, 2025, alerting owners to the safety risk.

A final fix is expected in the first or second quarter of 2026.

Vehicle Identification Numbers (VINs) will be searchable on NHTSA.gov starting September 17, 2025.

For further assistance, owners can contact Polestar customer service at 1-800-806-2504, referencing recall number RP1069.

How Polestar Owners Can Take Back Control

While this recall has been communicated to owners, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further action, underlining the importance of protecting consumer rights.

If you struggle with vehicle troubles and feel cornered against big vehicle brands, remember it is always better to have experts with you. With extensive experience and successful cases at hand, The Lemon Firm is your best bet. With dedicated team members always at your disposal, the package becomes too good to be true. So, if your car is giving you a headache, don’t hesitate to reach out!

Call 833 Lemon Firm and speak with a case analyst today!

Polestar, the Swedish electric vehicle brand, is recalling 27,822 Polestar 2 EVs in the U.S. due to a defect that can cause the rearview camera to malfunction. 

History Behind the Recall

The issue, first identified in a report to the National Highway Traffic Safety Administration (NHTSA), involves camera display errors that may occur when the vehicle is shifted into reverse. The screen may either freeze or display a message saying “Camera is temporarily unavailable,” instead of showing the live rearview image.

Rearview camera display issues pose a safety risk by impairing a driver’s visibility while reversing. This recall follows NHTSA’s increased scrutiny of camera system reliability across all automakers.

According to Polestar, the problem arises from a synchronization error between the Parking Assist Camera (PAC) and the Infotainment Head Unit (IHU) and a fault in the IHU’s video signal receiver.

Which Models Are Affected

This recall applies to 2021–2025 Polestar 2 electric vehicles built between July 2020 and late November 2023. These were Polestar’s first mass-market EVs in the U.S., although the company no longer manufactures them for the U.S. market.

Polestar operates in 27 countries globally, but this recall affects only U.S.-based units.

What Owners Need to Do Next

Owners will be notified by June 19, 2025. The fix includes a free software update that will maintain a stable connection between the PAC and IHU and implement a hardware reset if synchronization errors are detected. Owners are encouraged to contact Polestar service centers or visit the NHTSA recall portal to verify their VIN.

How Polestar Owners Can Take Back Control

While this recall has been communicated to owners, many continue to be unhappy with the solutions provided by automakers. These problems have the potential to escalate into further action, underlining the importance of protecting consumer rights.

If you struggle with vehicle troubles and feel cornered against big vehicle brands, remember it is always better to have experts with you. With extensive experience and successful cases at hand, The Lemon Firm is your best bet. With dedicated team members always at your disposal, the package becomes too good to be true. So, if your car is giving you a headache, don’t hesitate to reach out!

Call 833 Lemon Firm and speak with a case analyst today!